Hospital care must be Quality Care, which means safe care. Safe care means that patients do not experience adverse events while in the hospital, such as f...

Hospital care must be Quality Care, which means safe care. Safe care means that patients do not experience adverse events while in the hospital, such as f...

Nurse Manager/Physician Dyad Each unit’s Clinical Nurse Manager is paired with a Physician partner in a “Dyad.” Together they work alongside the unit’...

At Mount Sinai Heart, we have adopted the Press Ganey Patient Satisfaction Survey. The Hospital Consumer Assessment of Healthcare Providers and Systems (...

Here at Mount Sinai Heart, it is everyone’s obligation to ensure patient safety as well as staff safety. We believe in a culture that if someone sees an u...

Healthcare providers should practice hand hygiene at key points in time to disrupt the transmission of microorganisms to patients. Hand hygiene must be pra...

Clostridium difficile infection is the #1 cause of hospital-associated diarrhea. It can cause serious illness for patients, and can even cause death. C.di...