Nota: algunos de los pasos de esta guía están en inglés. Es posible que deba seguir las instrucciones en este ENLACE para traducir esta información a su idioma preferido. Puede llamar al 1-800-962-8074 para obtener ayuda.
Step 1: Access the UHC Online Member Portal
- Open your preferred web browser.
- Navigate to the UHC Online Member Portal's official website: member.uhc.com
Step 2: Log In to Your Account
- Locate and click on the "Login" or "Sign In" button, usually found at the top right corner of the page.
- Enter your username and password in the respective fields.
- Click on the "Login" or "Sign In" button to access your account.
Note: if you are unable to sign into your UHC Member Portal, please click here.
Step 3: Navigate to Communication Preferences
- Once logged in, look for a section or tab labeled "My Account" in the top right corner.
- Within this section, find and click on "Communication Preferences".
Step 4: Click on the Blue Drop-Down Arrows
- You will now see various communication options, such as "Paperless Settings for Required Communications," "Notifications and Reminders," and more.
- Click on the blue drop-down buttons to the right of these headings to update your preferences.
Step 5: Update Your Information
- Under each heading, you can select which messages you would like to receive communications for
- Under Notifications and Reminders, you can choose to be notified regarding "Benefit and plan information", "Claims billing and payments", "Healthcare reminders", and "Programs and services"
- Click the drop-down menu for each section to choose your communication preference.
- Once finished, click the "Enroll" button at the bottom of the page.
Step 6: Repeat This Process for Every Heading
- We recommend clicking on each heading to ensure you are not missing out on any key communications from your health plan.
Step 7: Confirm Changes Were Saved
- It's a good practice to navigate back to the "Communication Preferences" section after a few moments to ensure that your changes have been saved correctly.
Step 6: Log Out
- Once you've confirmed your changes, locate and click on the "Logout" or "Sign Out" button, usually found at the top right corner of the page, to securely exit your account.