Welcome to this step-by-step tutorial for accessing your United Healthcare Online Member Center. This tutorial will guide you through the process of navigating to the United Healthcare Member website, creating an account, and updating your communication preferences.

If you have any questions or concerns during registration, please call the number of the back of your UHC Member ID card.You can also click here for more help.

Nota: algunos de los pasos de esta guía están en inglés. Es posible que deba seguir las instrucciones en este ENLACE para traducir esta información a su idioma preferido. Puede llamar al 1-800-962-8074 para obtener ayuda.


Step 1: Navigate to the UHC Member Website

Using your web browser, navigate to the member.uhc.com website. 

Step 2: Click on "Register"

Once you have navigated to the member.uhc.com website, click on the "Register" button located beneath the "Welcome back" message.

Note: if you have already made an account before, you can click "Sign In" to directly access your online member portal

Step 3: Input required information

After clicking "Register", you will be directed to a new page where you are prompted to create a HealthSafe ID. All fields are required and must be filled out correctly before continuing accessing your online member portal. You may also choose to input your UHC Health Plan ID or your Social Security Number to register.

Step 4: Click the "Continue" button at the bottom of the page

Once you have filled out the required registration information, you may click on the "Continue" button at the bottom of the page. 

Step 5: Continue following the on-screen instructions

A new screen will appear after clicking "Continue" with more instructions. Follow these instructions carefully to complete your registration. If you have any questions or concerns during registration, please call United Healthcare Member Services at 1-800-962-8074. Support is available Monday through Friday from 8 AM to 5 PM. You can also click here for more help.

Step 6: Sign in using your One Healthcare ID and password

Once you have completed the registration steps, navigate to member.uhc.com and sign in. 

Step 7: Updating your communication preferences and contact information

If you would like to update your UHC communication preferences or contact information, click here.

Congratulations! You have successfully created your One Healthcare ID and signed into your account.

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