FAQ

Can i do an on demand telehealth immediately?
Yes! You can do an on-demand video visit at your preferred time.
Mon, 13 Apr, 2020 at 11:09 AM
Can i make unlimited calls on telehealth?
Yes, you can make unlimited calls using telehealth.
Mon, 13 Apr, 2020 at 11:09 AM
Is telehealth HIPAA compliant?
All the sessions with your doctor during the telehealth video visit are HIPPA compliant.
Mon, 13 Apr, 2020 at 11:09 AM
Can i bill for telehealth video visit?
Most of the telehealth video visits are covered by insurance?
Mon, 13 Apr, 2020 at 11:09 AM
What payment requirements for Medicare telehealth services are affected by the waiver?
Under the waiver, limitations on where Medicare patients are eligible for telehealth will be removed during the emergency. In particular, patients outside ...
Mon, 13 Apr, 2020 at 11:09 AM
What services can be provided by telehealth under the new emergency declaration?
CMS maintains a list of services that are normally furnished in-person that may be furnished via Medicare telehealth. This list is available here: https://...
Mon, 13 Apr, 2020 at 11:09 AM
Would physicians and other Qualified Providers be able to furnish Medicare telehealth services to beneficiaries in their homes?
Yes. The waiver temporarily eliminates the requirement that the originating site must be a physician’s office or other authorized healthcare facility and a...
Mon, 13 Apr, 2020 at 11:09 AM
Why wasn’t this done before?
Current telehealth law only allows Medicare to pay practitioners for services like routine visits furnished through telehealth under certain circumstances....
Mon, 13 Apr, 2020 at 11:09 AM
Who are the Qualified Providers who are permitted to furnish these telehealth services under the new law?
Physicians  Nurse practitioners (NPs)  Physician assistants (PAs)  Nurse-midwives   Clinical nurse specialists (CNSs)  Certified registered nurse anes...
Mon, 13 Apr, 2020 at 11:09 AM
Is any specialized equipment needed to furnish Medicare telehealth services under the new law?
Currently, CMS allows for use of telecommunications technology that has audio and video capabilities that are used for two-way, real-time interactive commu...
Mon, 13 Apr, 2020 at 11:09 AM