The following messages indicate 'yes' was selected for all the medication variables at the time of prescription. If 'no' is selected for a medication variable at the time of prescription, the relevant medication instructions will not be sent as part of the message. 


Message sent immediately at the time of prescription:


Union Health Electrophysiology program introduction (alchemer.com) 


Sent- 1 day later after the prescription 9 AM:



Pre procedural instructions - Atrial fibrillation and Atrial flutter (Rx.know)

Catheter Ablation (UpBeat) 


Sent- 1 day after the prescription 5 PM: Please note any free text medication instructions that are entered at the time of prescription will populate below 'Hi Lauren Test'. If this space is left blank, nothing will populate in space as shown below.

Sent- 22 days before the procedure at 9 AM

 

Sent- 11 days before the procedure at 9 AM: Please note ' Not Applicable' will be replaced with any free text medication instructions that are entered at the time of prescription. If this space is left blank, this message will not be sent to the patient  


Sent- 10 days before the procedure at 5 PM


  • Triggered if Reply 1 

 

  • Triggered if Reply 2




Sent- 9 days prior to procedure at 9AM:


Sent- 7 days prior to procedure at 9AM


Sent- 7 days before the procedure at 5 PM

 

  • Triggered if Reply 1 
  • Triggered if Reply 2


Sent- 6 days prior to procedure at 9AM:

Pre procedural instructions - Atrial fibrillation and Atrial flutter (Rx Know)



Sent- 5 days prior to procedure at 9AM:



Pre procedural instructions - Atrial fibrillation and Atrial flutter (Rx Know)


Sent- 4 days prior to procedure at 9AM:



Sent- 3 days prior to procedure at 9AM:


Sent- 3 days before the procedure at 5 PM (Appt Reminder message):



  • Triggered if Reply 1 
  • Triggered if Reply 2


2 days prior to procedure at 9AM:

Long_acting_diabetes = Yes
Short_acting_diabetes = Yes

Anticoagulants = Yes

Contrast_allergy_steroid = Yes


1 day prior to procedure at 9AM:

Short_acting_diabetes = Yes

Anticoagulants = Yes

Contrast_allergy_steroid = Yes


1 day prior to procedure at 12PM:



Catheter Ablation: Before Your Procedure (Healthwise)





Day of procedure 5pm: 


Post procedural instruction - Atrial fibrillation (Rx.Know) 



Sent- 1 day post procedure at 9AM 


Sent- 1 day post procedure at 5PM


Catheter Ablation: Returning Home (Healthwise)


Catheter Ablation: What to Expect at Home (Healthwise) 


2 days post procedure at 9AM




2 days before the follow up appointment 9AM:



Union Health Electrophysiology Program Patient Experience Survey (Alchemer.com)

 


  • Triggered if Reply 8 



5 months post procedure at 9AM



11 months post procedure at 9AM