Message sent immediately at the time of prescription:

Union Health Colonoscopy program introduction (alchemer.com) 


Message sent one day after prescription at 9 AM:  

Union Health Colonoscopy program (alchemer.com) 


Message sent 30 days prior to procedure at 9 AM:  

Union Health - Colonoscopy patient information sheet (Miralax) (rx.health) 


Message sent 10 days prior to procedure at 9 AM: 

Union Health - Colonoscopy patient information sheet (Miralax) (rx.health) 


Message sent 10 days prior to procedure at 5 PM:  

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Message sent 7 days prior to procedure at 5PM: Message not sent if the patient replies to the 10 day reminder

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Message sent 5 days before the procedure at 9AM: 

Union Health Colonoscopy Instructions (Miralax) (rx.health) 


Message sent 4 days before the procedure at 10AM: 


Message sent 3 days before the procedure at 5PM: Message not sent if the patient replies to the 10 day or 7 day reminder

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Message sent 2 days before the procedure at 10AM:  


Message sent 2 days before the procedure at 5PM:  

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Message sent 1 day before the procedure at 9AM: 

Union Health - Colonoscopy patient information sheet (Miralax) (rx.health) 


Message sent 1 day before the procedure at 3PM: 


Message sent 1 day before the procedure at 5PM:  

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Message sent 1 day before the procedure at 7PM: 


Message sent day of the procedure at 7PM: 

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Message sent 1 day after the procedure at 9AM:  


Message sent 1 day after the procedure at 5 PM: 

Union Health Patient Experience Survey (alchemer.com)