Message sent at time of prescription: 

A screenshot of a medical program Description automatically generated

  1. Union Health Congestive Heart Failure chronic care management program introduction (alchemer.com)

 

***The following message is triggered if the patient replies 1 throughout the duration of the program

 

Message sent 1 day after prescription: 

A close-up of a medical check Description automatically generated

  1. Congestive Heart Failure (alchemer.com)

Message triggered if patient replies 2: 

By following this program most patients can prevent ER visits. Click here to answer a fewquestions to help the program meet your needs
The Self-Care of Heart Failure Index (SCHFI) - Union Health HF program (alchemer.com)
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Message triggered if patient replies 3: 

You have no ER or hospital visits. Your HF is well managed. Please click here to answer few
questions to help the program meet your needs
The Self-Care of Heart Failure Index (SCHFI) - Union Health HF program (alchemer.com)
-----
Powered by Rx.Health copyright 2023 All rights reserved.


Week 1 message: 7 days after prescriptio.

  1. Heart Failure: Your Action Plan (healthwise.net)


Week 2 message: 10 days after prescription

  1. Self-Check Plan for HF Management (heart.org) 


Week 2 message: 12 days after prescription

  1. Heart Failure: Tracking Your Symptoms (healthwise.net)


Week 2 message: 14 days after prescription

  1. Heart Failure: Checking Your Weight Daily (healthwise.net)


Week 3 message: 17 days after prescription

  1. Heart Failure: When to Call for Help (healthwise.net) 


Week 3 message: 21 days after prescription

  1. Heart Failure Medications (alchemer.com)


Week 4 message: 24 days after prescription

Message triggered if patient replies 2:

To check your BP, sit in a comfortable chair and place your arm on a table at the same level as your heart. Please click here for simple video instructions on how to check your BP at home using a BP monitor https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=abo3429              

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Message triggered if patient replies 3:

You can either check your BP using a home BP monitor that can be purchased or get it checked. Blood pressure monitor may be eligible for reimbursement under FSA or HSA.   Please call your FSA or HSA provider to ensure eligibility. Click on the video for simple instructions on how to check your BP at home using a BP monitor https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=abo3429                          -----                                                                                                      
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Week 4 message: 28 days after prescription

  1. The Self-Care of Heart Failure Index (SCHFI) - Union Health HF program (alchemer.com)


Week 5 message: 31 days after prescription

  1. Heart-Healthy Diet (healthwise.net)


Week 5 message: 35 days after prescription

Message triggered if patient replies 2:

You are using a device to count the steps. Your goal is to walk for at least 15 minutes or 2500 steps to start and increase step count every week to stay heart healthy.  Regular exercise and activity help you stay in the green zone.  

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Please click here for a self-check plan https://www.heart.org/-/media/files/health-topics/heartfailure/hf-symptom-tracker.pdf  

-----  

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Message triggered if patient replies 3:

There are multiple devices in the market, including your cell phone, to count steps. Your goal is to walk for at least 15 minutes or 2500 steps to start and increase step count every week to stay heart healthy or you can start off by walking few blocks a day. Regular exercise and activity help you stay in the green zone.  

 -----  

 Please click here for a self-check plan https://www.heart.org/-/media/files/health-topics/heart-failure/hf-symptom-tracker.pdf 

 -----  

 Powered by Rx.Health copyright 2023 All rights reserved.  



Week 6 message: 38 days after prescription

  1. Heart Failure: Getting Help for Anxiety or Depression (healthwise.net)


Week 6 message: 42 days after prescription

  1. Cardiac Rehab: How It Can Help (healthwise.net)


Message triggered if patient replies 2:

Do you know that cigarette smoking can double your risk of sudden death from a heart attack? To learn more about how tobacco affects your body click here https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=abq5601   

Click here for helpful instructions if you would like to quit smoking https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=tb1612   

Powered by Rx.Health copyright 2023 All rights reserved.  


Message triggered if patient replies 3:

Alcohol can worsen your heart failure by increasing your blood pressure and weight. To learn about how alcohol affects your body click here https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=zu1765  

Would you like to cut back on alcohol? please click on the video https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=abq3897   

Powered by Rx.Health copyright 2023 All rights reserved.  


Message triggered if patient replies 4:

Do you know that cigarette smoking can double your risk of sudden death from a heart attack?  Alcohol can worsen your heart failure by increasing your blood pressure and weight. 

Click here for helpful instructions if you would like to quit smoking https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=tb1612  

Would you like to cut back on alcohol? please click on the video https://www.healthwise.net/rxhealth/Content/StdDocument.aspx?DOCHWID=abq3897  

Powered by Rx.Health copyright 2023 All rights reserved.  


Closure message: 42 days after prescription

  1. Heart Failure: Your Action Plan (healthwise.net)



Closure message: 49 days after prescription

  1. Union Health Patient Experience Survey for CHF management program (alchemer.com)


Monthly Check in message:

  1. The Self-Care of Heart Failure Index (SCHFI) - Union Health HF program (alchemer.com)
  2. Heart Failure: Your Action Plan (healthwise.net)