Prescription Universe (RxU) Onboarding Guide for AGA FMT Enrollment Pathway

Prescription Universe is a digital medicine platform for care providers to prescribe appointment reminders and directions, apps, surveys, care plans, and health education content at the point of care. This platform sends automated text reminders to participants through a rules engine in order to help participants be more compliant before and after their procedure. The RxUniverse platform is accessible through web browsers (we recommend using Chrome):

Contact us for help and questions at

Please watch this short video to understand how to get on board a new platform for making digital prescriptions for patients enrolling for AGA FMT or other gut microbial therapy programs.

Onboarding Process Overview

1. Login: 

A. Go to in a web browser (Chrome is recommended) and login using your previous credentials if you have accessed the platform already.

***If this is your first time logging into Prescription Universe, you will be prompted to reset your password. 

  • Enter your username and enter the default password for the initial login
  • Type in your new password - (Note: It should be a minimum of 8 characters, have one upper case character, have at least one number and one special character) and click submit
  • Login with the new password created

B. Password can be reset after logging in from the Profile tab as well:

2. View participant level custom dashboard:

  1.     Click the custom dashboard tab on the left hand panel and select Open for the AGA FMT - Patient-level custom dashboard. 

Custom Dashboard Overview: 

To send a prescription from the custom dashboard overview, select the prescribe button in the top right corner, and a prescription box will pop up:

All mandatory fields are indicated with a red asterisk *               

1. Enter the participants first and last name

2. Select the date and time of the FMT procedure Enter the participants email address. 

3. Enter the participants email address (optional)

4. Enter the participant ID: Numerical value ONLY, do not enter the dash - 

5.  Enter the participants phone number 

7. Click Prescribe 

 To search for participants on the dashboard overview input either the participants name or phone number on the top left corner and click search: 

To filter participants based on their enrollment status, on the top left corner of the custom dashboard click the downward arrow next to select enrollment status and select the status you would like to filter by (Cicked, Not clicked, Replied 99, Replied 99 after enrollment, Signed eConsent, Declined eConsent, Enrolled, Enrolled in 1-10 year registry, Enrolled in 2-10 year registry):

To View participant details: Click anywhere in the same row as the participant whose details you would like to see

Under Patient Details there are three tabs: Messages, survey, and notes. 

1) Select the messages tab to send a custom message or view the messages that have been sent, as well as messages that are queued to be sent: 

1a) A custom message can also be sent by selecting the participant you would like to message and clicking the message button on the top right hand corner of the custom dashboard overview

1b) Under the messages tab you can view all the messages that were sent, as well as messages queued to be sent (indicated by different message box color and time stamps. 

2) Select the Survey tab to see which surveys have been completed, and view participant responses

3) Select the Notes tab to make a note regarding this participant - for internal usage, anyone with access to the sites dashboard will be able to view the note