- Reduction in NO show rate (10-20%).

- Increased patient satisfaction (92.6% patients agreed or strongly agree that digital navigation helped them in preparing for colonoscopy).

- Patients with good or excellent bowel prep improving from 64% (baseline) to 87% after digital navigation 

- Decreased staff effort (30-50%).

- Decrease in call burden (50%)

- Improved reputation management (Yelp, google health ranking).

- Enhanced patient recall (10- 30% of patients are recalled).